Shipping Chilled Food from Cartagena to Cleveland via Ocean Freight

Shipping Fresh food successfully demands a continuous cold chain. Use thermal containers with the right amount of gel packs for refrigerated food or dry ice for Frozen food, pre‑chill products before packing, and choose a time‑definite service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as temperature-controlled freight.

Yes, Frozen food can Usually be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines have limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Our compliance team recommends checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep reefer cargo at temperature while staying within dry‑ice limits.

Standard cargo policies may Exclude coverage for temperature-related loss on Perishable goods and Frozen goods. Insurance specialists generally recommend arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your refrigerated food shipment. Keep packing records and temperature logs; insurers often require proof that Proper packaging was used before honoring claims.

Most Chilled food should stay between 0–4°C, while many Frozen food products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always verify requirements for each item and specify the target range on booking instructions and labels so your Reefer cargo is set correctly.

You can sometimes mix Fresh produce and Frozen food in the same load, but only if your container or vehicle can maintain separate temperature zones. Fresh produce typically needs temperatures above freezing, while Frozen goods must stay well below zero. If only one temperature setpoint is available, best practice is separating them into different Reefer cargo shipments to avoid freezing perishable goods or partially thawing frozen items.

When shipping fresh and frozen food via ocean freight, it is crucial to maintain appropriate temperature controls throughout the journey. The containers used must be equipped with refrigeration systems to ensure the products remain within safe temperature ranges, avoiding spoilage or degradation. Proper ventilation and regular monitoring of temperature during transit are also essential.

Shipping fresh and frozen food from Colombia to the United States requires compliance with U.S. Food and Drug Administration (FDA) regulations, including prior notice submissions for imported food products. Additionally, shipments must adhere to USDA guidelines concerning the import of agricultural products, ensuring they meet safety and quality standards. Proper documentation, including health certificates and import permits, is mandatory for customs clearance.

Yes, we are fully licensed (FMC #019344), bonded, insured, and C-TPAT compliant, with a digital-first customs process that uses automation to reduce delays, cut risk, and ensure regulatory compliance.

Yes, you will have a dedicated Client Success Officer who oversees your freight, solves problems proactively, and keeps you informed throughout each shipment.

We say this because a single shipment is enough for shippers to experience our AI-powered visibility, proactive issue management, and partner-level support, and to see how we differ from larger, less responsive forwarders.