Shipping Frozen Goods from Charlotte to Buenaventura via Ocean Freight

Transporting fresh produce successfully Requires a continuous cold chain. Use thermal containers with the right amount of gel packs for refrigerated food or dry ice for Frozen food, pre‑chill products before packing, and choose a expedited service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as Reefer cargo.

Yes, frozen goods can often be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines Set limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Our compliance team recommends checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep reefer cargo at temperature while staying within dry‑ice limits.

Standard cargo policies may restrict coverage for temperature-related loss on fresh food and Frozen goods. Insurance specialists generally recommend arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your refrigerated food shipment. Keep packing records and temperature logs; insurers often require proof that Proper packaging was used before honoring claims.

Most chilled beverages should stay between 0–4°C, while many frozen goods products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always Confirm requirements for each item and specify the target range on booking instructions and labels so your Reefer cargo is set correctly.

You can sometimes mix chilled food and frozen goods in the same load, but only if your container or vehicle can maintain separate temperature zones. Fresh produce typically needs temperatures above freezing, while Frozen goods must stay well below zero. If only one temperature setpoint is available, best practice is separating them into different Reefer cargo shipments to avoid freezing perishable goods or partially thawing frozen items.

Fresh and frozen food must be transported in temperature-controlled containers to maintain the required temperature throughout the ocean journey. It is essential to monitor the refrigeration systems regularly to prevent spoilage and ensure compliance with food safety standards.

Shipments of fresh and frozen food must comply with Colombian health regulations, including obtaining necessary import permits and ensuring that products meet the sanitary and phytosanitary standards set by the Colombian Ministry of Health and Social Protection. Proper documentation, including health certificates and customs declarations, is required for clearance at Buenaventura port.

Our operations are fully compliant with CBP, TSA, IATA, and NMFTA standards to ensure secure, lawful, and efficient cross-border operations.

Yes, one example is CE North America, where we built a custom EDI feed that pushes real-time shipment updates, documentation, and exception alerts directly into their ERP, eliminating dozens of manual tasks and improving cross-department visibility.

Yes, DNA offers full port-to-door service, managing booking, loading, customs clearance, and final-mile delivery with one point of contact and one visibility platform.