Shipping Refrigerated Food from Durban to Manzanillo via Ocean Freight

Transporting fresh produce successfully necessitates a continuous cold chain. Use thermal containers with the right amount of gel packs for refrigerated food or dry ice for frozen goods, pre‑chill products before packing, and choose a time‑definite service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as temperature-controlled freight.

Yes, frozen goods can often be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines impose limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Our compliance team recommends checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep reefer cargo at temperature while staying within dry‑ice limits.

Standard cargo policies may restrict coverage for temperature-related loss on fresh food and frozen food. Insurance specialists generally recommend arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your refrigerated food shipment. Keep packing records and temperature logs; insurers often require proof that adequate insulation was used before honoring claims.

Most chilled beverages should stay between 0–4°C, while many frozen goods products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always check requirements for each item and specify the target range on booking instructions and labels so your Reefer cargo is set correctly.

You can sometimes mix chilled food and frozen goods in the same load, but only if your container or vehicle can maintain separate temperature zones. Chilled food typically needs temperatures above freezing, while Frozen goods must stay well below zero. If only one temperature setpoint is available, best practice is separating them into different temperature-controlled shipments to avoid freezing perishable goods or partially thawing frozen items.

Fresh and frozen food shipments require temperature-controlled containers to maintain proper refrigeration or freezing throughout the journey. It is essential to monitor the temperature regularly to prevent spoilage. Additionally, proper stowage is crucial to avoid contamination and ensure airflow around the products.

Shipments of fresh and frozen food must comply with both South African and Mexican regulations, including obtaining necessary health certificates, import permits, and ensuring that all products meet food safety standards set by the Mexican government. Importers should also be aware of any tariffs or duties applicable to the shipment.

Yes, our team can arrange custom handling such as white-glove delivery, inside delivery, liftgate, and assembly services, especially for retail, hospitality, or medical equipment rollouts.

Once onboarded, you are assigned a dedicated support team led by a Client Success Officer, so you work with real people who know your freight instead of call centers or scripts.

Our company takes ACH, wire transfer, and credit card payments, with payment terms set during onboarding and adjustable for specific enterprise requirements.