Shipping Frozen Goods from Genoa to Santiago via Air Freight

Transporting perishable goods successfully demands a continuous cold chain. Use cooler boxes with the right amount of gel packs for Chilled food or dry ice for Frozen food, pre‑chill products before packing, and choose a expedited service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as temperature-controlled freight.

Yes, frozen goods can in many cases be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines have limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Most experts recommend checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep Frozen food at temperature while staying within dry‑ice limits.

Standard cargo policies may restrict coverage for temperature-related loss on chilled food and Frozen goods. Most shippers should arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your Reefer cargo. Keep packing records and temperature logs; insurers often require proof that Proper packaging was used before honoring claims.

Most chilled beverages should stay between 0–4°C, while many frozen goods products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always verify requirements for each item and specify the target range on booking instructions and labels so your temperature-controlled shipment is set correctly.

You can sometimes mix chilled food and frozen goods in the same load, but only if your container or vehicle can maintain separate temperature zones. Fresh produce typically needs temperatures above freezing, while frozen food must stay well below zero. If only one temperature setpoint is available, We recommend separating them into different Reefer cargo shipments to avoid freezing perishable goods or partially thawing frozen items.

Fresh and frozen food must be kept at specific temperature ranges during air transport to ensure product quality. This includes using temperature-controlled containers and monitoring systems to maintain the cold chain throughout the journey.

Shipments of fresh and frozen food require compliance with Chilean food safety regulations, which may include obtaining health certificates, phytosanitary certificates for plant products, and ensuring that all products meet local quality standards prior to importation.

We rely on in-house customs brokerage with automation to reduce errors and accelerate clearance, rather than outsourcing to third-party brokers with outdated, manual documentation processes.

DNA’s “One Test Run” offer is an invitation to move a single shipment with DNA so we can demonstrate our visibility, reliability, and partnership, showing how our SAMMIE platform and proactive team perform in a real-world test.

Yes, absolutely. You don’t have to move your whole operation; you can give us one shipment in any mode or lane as a “test run,” and we’ll handle it end-to-end with precision, transparency, and care.