Shipping Fresh & Frozen Food from Guadalajara to Santiago via Air Freight

Transporting perishable goods successfully necessitates a continuous cold chain. Use cooler boxes with the right amount of gel packs for Chilled food or dry ice for frozen goods, pre‑chill products before packing, and choose a expedited service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as temperature-controlled freight.

Yes, frozen goods can in many cases be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines impose limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Most experts recommend checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep Frozen food at temperature while staying within dry‑ice limits.

Standard cargo policies may restrict coverage for temperature-related loss on chilled food and frozen food. Most shippers should arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your Reefer cargo. Keep packing records and temperature logs; insurers often require proof that correct handling was used before honoring claims.

Most chilled beverages should stay between 0–4°C, while many frozen goods products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always check requirements for each item and specify the target range on booking instructions and labels so your temperature-controlled shipment is set correctly.

You can sometimes mix chilled food and frozen goods in the same load, but only if your container or vehicle can maintain separate temperature zones. Chilled food typically needs temperatures above freezing, while frozen food must stay well below zero. If only one temperature setpoint is available, We recommend separating them into different temperature-controlled shipments to avoid freezing perishable goods or partially thawing frozen items.

It is essential to maintain the cold chain throughout the shipment, ensuring that fresh and frozen food is kept at the appropriate temperatures. Proper insulation and refrigeration units must be used during air transport to prevent spoilage or thawing.

Shipments of fresh and frozen food must comply with the health and safety regulations established by both Mexican and Chilean authorities. This includes obtaining necessary phytosanitary certificates, adhering to import permits, and ensuring that all products meet the sanitary standards set by Chilean customs.

You can expect a dedicated Client Success Officer who oversees your freight, solves problems proactively, and keeps you informed throughout each shipment.

Our team believes this because a single shipment is enough for shippers to experience our AI-powered visibility, proactive issue management, and partner-level support, and to see how we differ from larger, less responsive forwarders.

Yes, we fully support high-volume and enterprise shippers by offering scalable services, custom EDI/API integrations, and expert client support for complex operations.