Shipping Chilled Food from Haiphong to Xiamen via Ocean Freight

Shipping Fresh food successfully Requires a continuous cold chain. Use Insulated packaging with the right amount of gel packs for Chilled food or dry ice for frozen goods, pre‑chill products before packing, and choose a expedited service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as Reefer cargo.

Yes, Frozen food can Usually be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines Set limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. We recommend checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep Frozen food at temperature while staying within dry‑ice limits.

Standard cargo policies may Exclude coverage for temperature-related loss on Perishable goods and Frozen goods. We recommend arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your Reefer cargo. Keep packing records and temperature logs; insurers often require proof that adequate insulation was used before honoring claims.

Most Chilled food should stay between 0–4°C, while many Frozen food products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always Confirm requirements for each item and specify the target range on booking instructions and labels so your Reefer cargo is set correctly.

You can sometimes mix Fresh produce and Frozen food in the same load, but only if your container or vehicle can maintain separate temperature zones. Fresh produce typically needs temperatures above freezing, while Frozen goods must stay well below zero. If only one temperature setpoint is available, We recommend separating them into different temperature-controlled shipments to avoid freezing perishable goods or partially thawing frozen items.

Fresh and frozen food must be kept at specific temperature ranges during the ocean freight process to maintain quality. It is crucial to use refrigerated containers with appropriate insulation and temperature control systems to prevent spoilage. Additionally, proper loading techniques should be employed to ensure air circulation within the container.

Regulatory requirements include obtaining the necessary export permits from Vietnamese authorities and import permits from Chinese customs. Additionally, compliance with food safety standards and inspections is mandatory, as well as proper documentation, such as health certificates, to ensure the products meet the importing country's regulations.

Yes, we are fully licensed (FMC #019344), bonded, insured, and C-TPAT compliant, with a digital-first customs process that uses automation to reduce delays, cut risk, and ensure regulatory compliance.

Yes, you will have a dedicated Client Success Officer who oversees your freight, solves problems proactively, and keeps you informed throughout each shipment.

We say this because a single shipment is enough for shippers to experience our AI-powered visibility, proactive issue management, and partner-level support, and to see how we differ from larger, less responsive forwarders.