Shipping Fresh Produce from Hong Kong to San Juan via Ocean Freight

Shipping Fresh food successfully necessitates a continuous cold chain. Use Insulated packaging with the right amount of gel packs for refrigerated food or dry ice for frozen goods, pre‑chill products before packing, and choose a expedited service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as temperature-controlled freight.

Yes, Frozen food can Usually be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines impose limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. We recommend checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep reefer cargo at temperature while staying within dry‑ice limits.

Standard cargo policies may Exclude coverage for temperature-related loss on Perishable goods and frozen food. We recommend arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your refrigerated food shipment. Keep packing records and temperature logs; insurers often require proof that adequate insulation was used before honoring claims.

Most Chilled food should stay between 0–4°C, while many Frozen food products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always check requirements for each item and specify the target range on booking instructions and labels so your Reefer cargo is set correctly.

You can sometimes mix Fresh produce and Frozen food in the same load, but only if your container or vehicle can maintain separate temperature zones. Chilled food typically needs temperatures above freezing, while Frozen goods must stay well below zero. If only one temperature setpoint is available, best practice is separating them into different temperature-controlled shipments to avoid freezing Fresh produce or partially thawing frozen items.

Fresh and frozen food must be transported in temperature-controlled containers to maintain the required temperature throughout the journey. Proper insulation and refrigeration systems are essential to prevent spoilage. Additionally, products should be packed to minimize movement and damage during transit.

Shipments of fresh and frozen food must comply with both Hong Kong and Puerto Rican regulations, including obtaining necessary health certificates and import permits. Additionally, documentation must include a detailed description of the products, including their origin, to ensure compliance with customs regulations.

Yes, we support growing SKUs, shipment volume, and integration needs with agile processes and scalable systems, while many other forwarders struggle with rigid processes and patchwork systems that break under growth.

Shippers choose us because we offer smarter tech, faster answers, AI-backed visibility, deep carrier relationships, and support from people who act like an extension of their team, rather than relying on slow, impersonal processes.

We specialize in retail and hospitality, technology and electronics, industrial manufacturing, healthcare equipment, and complex spare parts and machinery, and we can move global freight for other sectors as well.