Shipping Fresh Food from Hong Kong to Valparaiso via Ocean Freight

Moving fresh produce successfully demands a continuous cold chain. Use Insulated packaging with the right amount of gel packs for refrigerated food or dry ice for frozen goods, pre‑chill products before packing, and choose a Fast transit service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as Reefer cargo.

Yes, Frozen food can often be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines have limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. We recommend checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep reefer cargo at temperature while staying within dry‑ice limits.

Standard cargo policies may limit coverage for temperature-related loss on fresh food and Frozen goods. We recommend arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your refrigerated food shipment. Keep packing records and temperature logs; insurers often require proof that correct handling was used before honoring claims.

Most refrigerated food should stay between 0–4°C, while many Frozen food products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always verify requirements for each item and specify the target range on booking instructions and labels so your Reefer cargo is set correctly.

You can sometimes mix fresh food and Frozen food in the same load, but only if your container or vehicle can maintain separate temperature zones. Fresh produce typically needs temperatures above freezing, while Frozen goods must stay well below zero. If only one temperature setpoint is available, best practice is separating them into different temperature-controlled shipments to avoid freezing Fresh produce or partially thawing frozen items.

It is essential to maintain temperature control throughout the shipping process, utilizing refrigerated containers for fresh produce and frozen food to prevent spoilage. Proper ventilation must be ensured to avoid condensation, and packaging should be robust enough to withstand ocean conditions.

Exporters must comply with Chilean regulations regarding food safety, including obtaining necessary sanitary certificates and ensuring that products meet Chile's import standards for fresh and frozen food. Documentation must include a phytosanitary certificate for plant products and a health certificate for animal products.

DNA provides actionable reports on landed cost, performance, and billing that are instantly downloadable in Excel or PDF, whereas other forwarders often have limited reporting that may require manual pulls.

DNA combines smarter tech—through the SAMMIE AI platform—with faster answers and people who truly care, including dedicated Client Success Officers, so customers get both advanced visibility and hands-on, proactive support.

The majority of clients are up and running within days, after we gather basic shipment details and compliance documents, set up your profile, configure SAMMIE access, and align your first shipment.