Shipping Refrigerated Food from Jacksonville to Cartagena via Ocean Freight

Moving perishable goods successfully Requires a continuous cold chain. Use thermal containers with the right amount of gel packs for Chilled food or dry ice for frozen goods, pre‑chill products before packing, and choose a expedited service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as Reefer cargo.

Yes, frozen goods can in many cases be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines Set limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Our compliance team recommends checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep Frozen food at temperature while staying within dry‑ice limits.

Standard cargo policies may limit coverage for temperature-related loss on chilled food and Frozen goods. Insurance specialists generally recommend arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your Reefer cargo. Keep packing records and temperature logs; insurers often require proof that adequate insulation was used before honoring claims.

Most refrigerated food should stay between 0–4°C, while many frozen goods products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always Confirm requirements for each item and specify the target range on booking instructions and labels so your temperature-controlled shipment is set correctly.

You can sometimes mix fresh food and frozen goods in the same load, but only if your container or vehicle can maintain separate temperature zones. Fresh produce typically needs temperatures above freezing, while frozen food must stay well below zero. If only one temperature setpoint is available, most logistics providers recommend separating them into different temperature-controlled shipments to avoid freezing perishable goods or partially thawing frozen items.

Fresh & Frozen Food must be maintained at specific temperature ranges throughout the journey. Proper refrigeration and insulation are essential to prevent spoilage. Additionally, the cargo should be loaded and unloaded quickly to minimize exposure to temperature fluctuations.

Regulatory requirements include obtaining necessary health certifications and import permits from Colombian authorities. All shipments must comply with Colombian food safety standards, and documentation must include a phytosanitary certificate for fresh produce and a health certificate for frozen food.

Yes, DNA offers custom handling such as white-glove delivery, inside delivery, liftgate, and assembly services, especially for retail, hospitality, or medical equipment rollouts.

As a DNA customer, you are assigned a dedicated support team led by a Client Success Officer, so you work with real people who know your freight instead of call centers or scripts.

DNA accepts ACH, wire transfer, and credit card payments, with payment terms set during onboarding and adjustable for specific enterprise requirements.