Shipping Fresh & Frozen Food from Jebel Ali to San Jose via Ocean Freight

Moving perishable goods successfully demands a continuous cold chain. Use cooler boxes with the right amount of gel packs for refrigerated food or dry ice for frozen goods, pre‑chill products before packing, and choose a Fast transit service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as Reefer cargo.

Yes, frozen goods can in many cases be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines have limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Most experts recommend checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep reefer cargo at temperature while staying within dry‑ice limits.

Standard cargo policies may limit coverage for temperature-related loss on chilled food and Frozen goods. Most shippers should arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your refrigerated food shipment. Keep packing records and temperature logs; insurers often require proof that correct handling was used before honoring claims.

Most refrigerated food should stay between 0–4°C, while many frozen goods products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always verify requirements for each item and specify the target range on booking instructions and labels so your temperature-controlled shipment is set correctly.

You can sometimes mix fresh food and frozen goods in the same load, but only if your container or vehicle can maintain separate temperature zones. Fresh produce typically needs temperatures above freezing, while frozen food must stay well below zero. If only one temperature setpoint is available, best practice is separating them into different temperature-controlled shipments to avoid freezing Fresh produce or partially thawing frozen items.

Fresh and frozen food must be transported in temperature-controlled containers to maintain the required temperature throughout the journey. Proper insulation and refrigeration systems are critical to prevent spoilage during the ocean freight.

Compliance with both UAE and Costa Rican food safety regulations is essential. This includes obtaining necessary phytosanitary certificates and ensuring that all products meet the health standards set by Costa Rican authorities to avoid delays at customs.

Yes, you can. You can see our certifications and compliance credentials, including FMC license, DOT number, and C-TPAT partnership, in the Certifications section of our FAQs.

If you spot an issue, we act fast, and SAMMIE also flags duplicates or anomalies before invoices are sent, with your dedicated Client Success Officer available for clarification.

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