Shipping Frozen Goods from Long Beach to Santiago via Air Freight

Moving fresh produce successfully necessitates a continuous cold chain. Use thermal containers with the right amount of gel packs for refrigerated food or dry ice for frozen goods, pre‑chill products before packing, and choose a time‑definite service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as Reefer cargo.

Yes, Frozen food can often be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines impose limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Our compliance team recommends checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep reefer cargo at temperature while staying within dry‑ice limits.

Standard cargo policies may limit coverage for temperature-related loss on fresh food and frozen food. Insurance specialists generally recommend arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your refrigerated food shipment. Keep packing records and temperature logs; insurers often require proof that correct handling was used before honoring claims.

Most refrigerated food should stay between 0–4°C, while many frozen goods products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always check requirements for each item and specify the target range on booking instructions and labels so your Reefer cargo is set correctly.

You can sometimes mix fresh food and frozen goods in the same load, but only if your container or vehicle can maintain separate temperature zones. Chilled food typically needs temperatures above freezing, while Frozen goods must stay well below zero. If only one temperature setpoint is available, best practice is separating them into different temperature-controlled shipments to avoid freezing perishable goods or partially thawing frozen items.

Fresh and frozen food requires strict temperature controls during air freight to maintain product integrity. This includes using refrigerated containers and ensuring rapid loading and unloading to minimize exposure to ambient temperatures.

Shipments of fresh and frozen food must comply with both U.S. and Chilean regulations, including obtaining necessary phytosanitary certificates, adhering to labeling requirements, and ensuring that products meet the import standards set by the Chilean Agriculture and Livestock Service (SAG).

The platform exists to avoid surprises like a vessel’s status suddenly changing to a long delay by delivering platform-level visibility with real-world accuracy through combined data sources and human checks.

For us, it means we serve people, not just packages, focusing on face-to-face communication, thoughtful support, and long-term trust rather than one-off transactions.

Prospective clients can take the “One Test Run Challenge” by giving us a single shipment, which we use to demonstrate what visibility, reliability, and real partnership feel like, with a dedicated page available to get started.