Shipping Chilled Food from Mexico City to Norfolk via Air Freight

Shipping fresh produce successfully Requires a continuous cold chain. Use cooler boxes with the right amount of gel packs for Chilled food or dry ice for Frozen food, pre‑chill products before packing, and choose a expedited service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as temperature-controlled freight.

Yes, Frozen food can often be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines Set limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Most experts recommend checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep Frozen food at temperature while staying within dry‑ice limits.

Standard cargo policies may Exclude coverage for temperature-related loss on fresh food and Frozen goods. Most shippers should arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your Reefer cargo. Keep packing records and temperature logs; insurers often require proof that Proper packaging was used before honoring claims.

Most Chilled food should stay between 0–4°C, while many frozen goods products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always Confirm requirements for each item and specify the target range on booking instructions and labels so your temperature-controlled shipment is set correctly.

You can sometimes mix Fresh produce and frozen goods in the same load, but only if your container or vehicle can maintain separate temperature zones. Fresh produce typically needs temperatures above freezing, while frozen food must stay well below zero. If only one temperature setpoint is available, We recommend separating them into different Reefer cargo shipments to avoid freezing Fresh produce or partially thawing frozen items.

Fresh and frozen food must be kept at specific temperature ranges throughout the journey to ensure product quality and safety. It is essential to use temperature-controlled air freight containers to maintain the required conditions, with strict monitoring during loading, transport, and unloading.

Shipments of fresh and frozen food must comply with both U.S. Department of Agriculture (USDA) and Food and Drug Administration (FDA) regulations, including proper labeling, documentation, and inspection requirements. Import permits and health certificates may also be necessary for certain products to ensure they meet safety standards.

Yes, we can full port-to-door service, managing booking, loading, customs clearance, and final-mile delivery with one point of contact and one visibility platform.

Yes, they are. You can see our certifications and compliance credentials, including FMC license, DOT number, and C-TPAT partnership, in the Certifications section of our FAQs.

If something looks off, our team responds quickly, and SAMMIE also flags duplicates or anomalies before invoices are sent, with your dedicated Client Success Officer available for clarification.