Shipping Refrigerated Food from Monterrey to Los Angeles via Air Freight

Shipping perishable goods successfully demands a continuous cold chain. Use cooler boxes with the right amount of gel packs for Chilled food or dry ice for frozen goods, pre‑chill products before packing, and choose a time‑definite service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as temperature-controlled freight.

Yes, Frozen food can in many cases be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines have limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Most experts recommend checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep Frozen food at temperature while staying within dry‑ice limits.

Standard cargo policies may Exclude coverage for temperature-related loss on chilled food and Frozen goods. Most shippers should arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your Reefer cargo. Keep packing records and temperature logs; insurers often require proof that adequate insulation was used before honoring claims.

Most Chilled food should stay between 0–4°C, while many frozen goods products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always verify requirements for each item and specify the target range on booking instructions and labels so your temperature-controlled shipment is set correctly.

You can sometimes mix Fresh produce and frozen goods in the same load, but only if your container or vehicle can maintain separate temperature zones. Fresh produce typically needs temperatures above freezing, while frozen food must stay well below zero. If only one temperature setpoint is available, We recommend separating them into different temperature-controlled shipments to avoid freezing perishable goods or partially thawing frozen items.

Fresh and frozen food must be properly packaged to maintain temperature control, using insulated containers and dry ice or gel packs as necessary. It is crucial to ensure that the cargo is loaded quickly onto the aircraft to minimize exposure to ambient temperatures during handling.

Shipments require compliance with both U.S. and Mexican regulations, including obtaining necessary permits and certificates for food safety. Documentation such as a phytosanitary certificate for fresh produce and compliance with FDA regulations for food imports must be provided to ensure clearance through customs.

Yes, we provide custom handling such as white-glove delivery, inside delivery, liftgate, and assembly services, especially for retail, hospitality, or medical equipment rollouts.

As a client, you’re assigned a dedicated support team led by a Client Success Officer, so you work with real people who know your freight instead of call centers or scripts.

We accept ACH, wire transfer, and credit card payments, with payment terms set during onboarding and adjustable for specific enterprise requirements.