Shipping Fresh Food from New Orleans to San Juan via Air Freight

Transporting Fresh food successfully Requires a continuous cold chain. Use Insulated packaging with the right amount of gel packs for Chilled food or dry ice for frozen goods, pre‑chill products before packing, and choose a expedited service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as Reefer cargo.

Yes, frozen goods can Usually be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines Set limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. We recommend checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep Frozen food at temperature while staying within dry‑ice limits.

Standard cargo policies may restrict coverage for temperature-related loss on Perishable goods and Frozen goods. We recommend arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your Reefer cargo. Keep packing records and temperature logs; insurers often require proof that adequate insulation was used before honoring claims.

Most chilled beverages should stay between 0–4°C, while many Frozen food products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always Confirm requirements for each item and specify the target range on booking instructions and labels so your Reefer cargo is set correctly.

You can sometimes mix chilled food and Frozen food in the same load, but only if your container or vehicle can maintain separate temperature zones. Fresh produce typically needs temperatures above freezing, while Frozen goods must stay well below zero. If only one temperature setpoint is available, We recommend separating them into different temperature-controlled shipments to avoid freezing Fresh produce or partially thawing frozen items.

It is essential to maintain appropriate temperature controls during air freight to ensure the integrity of fresh and frozen food. This includes using temperature-sensitive packaging and monitoring systems to keep items chilled or frozen throughout the journey.

Shipments of fresh and frozen food must comply with both U.S. Food and Drug Administration (FDA) regulations and Puerto Rico's local food safety standards. Proper documentation, including health certificates and import permits, may be required to ensure compliance with these regulations.

The ETAs generated by SAMMIE are described as the most accurate in the industry because they are AI-powered and based on real shipment events and vessel telemetry, rather than vague or static carrier schedule guesses.

The SAMMIE system is a proactive 24/7 virtual analyst rather than just a reactive dashboard, using AI-powered insight, predictive ETAs, anomaly alerts, and real shipment data to give you control over your freight—not just raw data.

Rather than depending on call centers, ticketing systems, or rotating contacts, DNA assigns dedicated Client Success Officers who provide fast answers, proactive problem-solving, and responsive, partner-level communication.