Shipping Refrigerated Food from Norfolk to Salvador via Air Freight

Moving perishable goods successfully demands a continuous cold chain. Use cooler boxes with the right amount of gel packs for refrigerated food or dry ice for frozen goods, pre‑chill products before packing, and choose a time‑definite service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as Reefer cargo.

Yes, Frozen food can in many cases be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines have limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Most experts recommend checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep reefer cargo at temperature while staying within dry‑ice limits.

Standard cargo policies may limit coverage for temperature-related loss on chilled food and Frozen goods. Most shippers should arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your refrigerated food shipment. Keep packing records and temperature logs; insurers often require proof that correct handling was used before honoring claims.

Most refrigerated food should stay between 0–4°C, while many frozen goods products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always verify requirements for each item and specify the target range on booking instructions and labels so your temperature-controlled shipment is set correctly.

You can sometimes mix fresh food and frozen goods in the same load, but only if your container or vehicle can maintain separate temperature zones. Fresh produce typically needs temperatures above freezing, while frozen food must stay well below zero. If only one temperature setpoint is available, most logistics providers recommend separating them into different temperature-controlled shipments to avoid freezing perishable goods or partially thawing frozen items.

Fresh & Frozen Food requires temperature-controlled environments throughout the air freight process. Proper insulation and refrigeration must be maintained to ensure product integrity during the flight and upon arrival at Salvador.

Shipments must comply with Brazil's sanitary regulations, including obtaining the necessary phytosanitary certificates for fresh produce and adhering to import restrictions on certain food items. Additionally, customs documentation must accurately reflect the nature of the goods to facilitate clearance in Salvador.

Yes, we do provide coverage for urgent cases, which are escalated and managed with after-hours monitoring when needed, especially for high-volume or time-critical shipments.

DNA adheres to industry best practices and relevant data protection regulations for international shipping and technology platforms, including GDPR and CCPA where applicable.

SAMMIE is different because its proprietary ecosystem of standardized shipping data that is meticulously cleaned, weighted, and validated from trusted third-party sources and DNA Supply Chain Solutions’ own operational history, enabling AI tools that think ahead instead of just reporting past events.