Shipping Fresh Produce from Norfolk to San Jose via Ocean Freight

Moving perishable goods successfully Requires a continuous cold chain. Use thermal containers with the right amount of gel packs for Chilled food or dry ice for frozen goods, pre‑chill products before packing, and choose a time‑definite service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as Reefer cargo.

Yes, Frozen food can in many cases be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines Set limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Our compliance team recommends checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep Frozen food at temperature while staying within dry‑ice limits.

Standard cargo policies may limit coverage for temperature-related loss on chilled food and Frozen goods. Insurance specialists generally recommend arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your Reefer cargo. Keep packing records and temperature logs; insurers often require proof that adequate insulation was used before honoring claims.

Most refrigerated food should stay between 0–4°C, while many frozen goods products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always Confirm requirements for each item and specify the target range on booking instructions and labels so your temperature-controlled shipment is set correctly.

You can sometimes mix fresh food and frozen goods in the same load, but only if your container or vehicle can maintain separate temperature zones. Fresh produce typically needs temperatures above freezing, while frozen food must stay well below zero. If only one temperature setpoint is available, We recommend separating them into different temperature-controlled shipments to avoid freezing perishable goods or partially thawing frozen items.

Fresh and frozen food requires temperature-controlled containers to maintain the appropriate conditions during transit. It is crucial to monitor and ensure that the refrigeration units are functioning properly throughout the ocean journey to prevent spoilage.

Shipments of fresh and frozen food must comply with both U.S. and Costa Rican regulations, including obtaining necessary permits, health certificates, and adhering to import restrictions on certain food products. Proper documentation must be prepared to facilitate customs clearance at both ports.

Our platform helps shippers stay ahead of issues with instant delay alerts, automatic exception flags, and “hot” shipment flagging so you can prioritize critical freight and address problems before they ripple into larger issues.

DNA offers in-house customs brokerage that handles classification, documentation, and clearance across U.S. and global ports with accuracy and speed, supported by SAMMIE’s delay flagging and ongoing updates from your dedicated Client Success Officer.

Using DNA, you receive live map tracking with milestone updates and 24/7 access via SAMMIE, while other forwarders often provide only basic carrier links and manual updates that can be delayed or incomplete.