Shipping Frozen Goods from Norfolk to San Juan via Air Freight

Moving Fresh food successfully Requires a continuous cold chain. Use cooler boxes with the right amount of gel packs for Chilled food or dry ice for Frozen food, pre‑chill products before packing, and choose a time‑definite service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as temperature-controlled freight.

Yes, Frozen food can Usually be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines Set limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Most experts recommend checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep Frozen food at temperature while staying within dry‑ice limits.

Standard cargo policies may limit coverage for temperature-related loss on Perishable goods and Frozen goods. Most shippers should arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your Reefer cargo. Keep packing records and temperature logs; insurers often require proof that Proper packaging was used before honoring claims.

Most refrigerated food should stay between 0–4°C, while many Frozen food products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always Confirm requirements for each item and specify the target range on booking instructions and labels so your temperature-controlled shipment is set correctly.

You can sometimes mix fresh food and Frozen food in the same load, but only if your container or vehicle can maintain separate temperature zones. Fresh produce typically needs temperatures above freezing, while frozen food must stay well below zero. If only one temperature setpoint is available, We recommend separating them into different Reefer cargo shipments to avoid freezing perishable goods or partially thawing frozen items.

When shipping Fresh & Frozen Food via air from Norfolk to San Juan, it is crucial to maintain appropriate temperature controls throughout the journey. This includes using insulated packaging and dry ice or gel packs to ensure that chilled and frozen items remain within their required temperature ranges. Additionally, proper ventilation and labeling are essential to comply with air transport regulations.

Yes, shipping Fresh & Frozen Food from the United States to Puerto Rico requires compliance with USDA and FDA regulations. Importers must ensure that all food products meet safety standards and are properly documented, including necessary permits and health certifications. As Puerto Rico is a U.S. territory, food products must adhere to the same regulations as domestic shipments.

DNA is fully compliant with CBP, TSA, IATA, and NMFTA standards to ensure secure, lawful, and efficient cross-border operations.

Yes, we do, including CE North America, where we built a custom EDI feed that pushes real-time shipment updates, documentation, and exception alerts directly into their ERP, eliminating dozens of manual tasks and improving cross-department visibility.

Absolutely, we do full port-to-door service, managing booking, loading, customs clearance, and final-mile delivery with one point of contact and one visibility platform.