Shipping Chilled Food from Norfolk to Shenzhen via Ocean Freight

Moving Fresh food successfully Requires a continuous cold chain. Use thermal containers with the right amount of gel packs for refrigerated food or dry ice for frozen goods, pre‑chill products before packing, and choose a time‑definite service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as temperature-controlled freight.

Yes, frozen goods can Usually be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines Set limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Our compliance team recommends checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep reefer cargo at temperature while staying within dry‑ice limits.

Standard cargo policies may limit coverage for temperature-related loss on Perishable goods and Frozen goods. Insurance specialists generally recommend arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your refrigerated food shipment. Keep packing records and temperature logs; insurers often require proof that correct handling was used before honoring claims.

Most refrigerated food should stay between 0–4°C, while many Frozen food products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always Confirm requirements for each item and specify the target range on booking instructions and labels so your temperature-controlled shipment is set correctly.

You can sometimes mix fresh food and Frozen food in the same load, but only if your container or vehicle can maintain separate temperature zones. Fresh produce typically needs temperatures above freezing, while frozen food must stay well below zero. If only one temperature setpoint is available, best practice is separating them into different temperature-controlled shipments to avoid freezing perishable goods or partially thawing frozen items.

Shipping fresh and frozen food requires maintaining specific temperature controls throughout the journey to ensure product quality. Proper insulation and temperature monitoring are essential to prevent spoilage. Additionally, packaging must be designed to withstand ocean conditions, including humidity and potential water exposure.

Regulatory requirements include compliance with both U.S. and Chinese food safety standards. This may involve obtaining necessary permits, ensuring that products are free from contaminants, and providing accurate labeling. Import documentation must also include health certificates and customs declarations specific to food products.

DNA Supply Chain provides live map tracking with milestone updates, 24/7 access via SAMMIE, centralized shipment documents, and real-time exception alerts so you always know where your freight is and what’s happening with it.

DNA reduces customs delays and risk through in-house brokerage, a digital-first customs process with automation, SAMMIE’s ability to flag potential delays before they happen, and continuous communication from your Client Success Officer.

DNA’s ETAs are AI-powered and based on real data, congestion, and vessel telemetry, whereas other forwarders often rely on static estimates copied from carrier schedules.