Shipping Fresh Produce from Norfolk to Toronto via Ground Freight

Shipping Fresh food successfully Requires a continuous cold chain. Use thermal containers with the right amount of gel packs for Chilled food or dry ice for Frozen food, pre‑chill products before packing, and choose a expedited service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as Reefer cargo.

Yes, Frozen food can Usually be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines Set limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Our compliance team recommends checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep Frozen food at temperature while staying within dry‑ice limits.

Standard cargo policies may Exclude coverage for temperature-related loss on Perishable goods and Frozen goods. Insurance specialists generally recommend arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your Reefer cargo. Keep packing records and temperature logs; insurers often require proof that adequate insulation was used before honoring claims.

Most Chilled food should stay between 0–4°C, while many Frozen food products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always Confirm requirements for each item and specify the target range on booking instructions and labels so your temperature-controlled shipment is set correctly.

You can sometimes mix Fresh produce and Frozen food in the same load, but only if your container or vehicle can maintain separate temperature zones. Fresh produce typically needs temperatures above freezing, while frozen food must stay well below zero. If only one temperature setpoint is available, We recommend separating them into different Reefer cargo shipments to avoid freezing Fresh produce or partially thawing frozen items.

Fresh and frozen food must be maintained at specific temperature ranges throughout the journey. Proper insulation and refrigerated containers are essential to prevent spoilage. Additionally, regular monitoring of temperature is crucial during transit to ensure product quality.

Shipments of fresh and frozen food require specific customs documentation, including a commercial invoice, bill of lading, and any necessary import permits. Additionally, compliance with the Canada Border Services Agency (CBSA) regulations and the United States Department of Agriculture (USDA) standards is mandatory for food products.

You can submit details via our Request a Quote form or talk to our team through the Contact Us page on our website.

We are fully compliant with CBP, TSA, IATA, and NMFTA standards to ensure secure, lawful, and efficient cross-border operations.

Yes, for CE North America, where we built a custom EDI feed that pushes real-time shipment updates, documentation, and exception alerts directly into their ERP, eliminating dozens of manual tasks and improving cross-department visibility.