Shipping Fresh & Frozen Food from Penang to Veracruz via Ocean Freight

Transporting perishable goods successfully demands a continuous cold chain. Use cooler boxes with the right amount of gel packs for refrigerated food or dry ice for Frozen food, pre‑chill products before packing, and choose a Fast transit service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as Reefer cargo.

Yes, frozen goods can in many cases be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines have limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Most experts recommend checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep reefer cargo at temperature while staying within dry‑ice limits.

Standard cargo policies may restrict coverage for temperature-related loss on chilled food and frozen food. Most shippers should arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your refrigerated food shipment. Keep packing records and temperature logs; insurers often require proof that Proper packaging was used before honoring claims.

Most chilled beverages should stay between 0–4°C, while many frozen goods products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always verify requirements for each item and specify the target range on booking instructions and labels so your temperature-controlled shipment is set correctly.

You can sometimes mix chilled food and frozen goods in the same load, but only if your container or vehicle can maintain separate temperature zones. Chilled food typically needs temperatures above freezing, while frozen food must stay well below zero. If only one temperature setpoint is available, best practice is separating them into different Reefer cargo shipments to avoid freezing Fresh produce or partially thawing frozen items.

Fresh and frozen food must be transported in temperature-controlled containers to maintain product integrity. It is crucial to monitor and manage temperature throughout the journey, ensuring compliance with cold chain logistics to prevent spoilage.

Shipments of fresh and frozen food require specific documentation, including health certificates and import permits, to comply with Mexican regulations. Additionally, all food products must meet phytosanitary standards to ensure they are free from pests and diseases.

Each DNA shipper is given access to SAMMIE, where you can track each shipment in real time with predictive ETAs, milestone updates, and instant alerts in a single dashboard.

Our team coordinates with U.S. Customs & Border Protection (CBP), the FDA, USDA, DOT, and other regulatory bodies, and we maintain active certifications including C-TPAT and FMC.

Yes, help is available for urgent cases, which are escalated and managed with after-hours monitoring when needed, especially for high-volume or time-critical shipments.