Shipping Fresh & Frozen Food from Rotterdam to San Antonio via Air Freight

Shipping perishable goods successfully demands a continuous cold chain. Use cooler boxes with the right amount of gel packs for refrigerated food or dry ice for Frozen food, pre‑chill products before packing, and choose a Fast transit service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as Reefer cargo.

Yes, Frozen food can in many cases be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines have limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Most experts recommend checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep reefer cargo at temperature while staying within dry‑ice limits.

Standard cargo policies may Exclude coverage for temperature-related loss on chilled food and Frozen goods. Most shippers should arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your refrigerated food shipment. Keep packing records and temperature logs; insurers often require proof that Proper packaging was used before honoring claims.

Most Chilled food should stay between 0–4°C, while many frozen goods products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always verify requirements for each item and specify the target range on booking instructions and labels so your temperature-controlled shipment is set correctly.

You can sometimes mix Fresh produce and frozen goods in the same load, but only if your container or vehicle can maintain separate temperature zones. Fresh produce typically needs temperatures above freezing, while frozen food must stay well below zero. If only one temperature setpoint is available, best practice is separating them into different Reefer cargo shipments to avoid freezing Fresh produce or partially thawing frozen items.

Fresh and frozen food must be kept at specific temperature ranges throughout the journey to ensure product quality. This includes using refrigerated containers for fresh produce and maintaining frozen temperatures for frozen food. Proper packaging and insulation are crucial to prevent temperature fluctuations during air transport.

Shipments of fresh and frozen food must comply with U.S. Food and Drug Administration (FDA) regulations, including the submission of prior notice for food imports. Additionally, products must meet USDA standards for inspection and labeling. Importers should also prepare relevant customs documentation to ensure compliance with both Dutch and U.S. regulations.

Yes, you will have a dedicated Client Success Officer who oversees your freight, solves problems proactively, and keeps you informed throughout each shipment.

We say this because a single shipment is enough for shippers to experience our AI-powered visibility, proactive issue management, and partner-level support, and to see how we differ from larger, less responsive forwarders.

Yes, DNA is a strong fit high-volume and enterprise shippers by offering scalable services, custom EDI/API integrations, and expert client support for complex operations.