Shipping Fresh & Frozen Food from San Jose to Mexico City via Air Freight

Moving perishable goods successfully necessitates a continuous cold chain. Use thermal containers with the right amount of gel packs for Chilled food or dry ice for frozen goods, pre‑chill products before packing, and choose a expedited service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as Reefer cargo.

Yes, frozen goods can in many cases be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines impose limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Our compliance team recommends checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep Frozen food at temperature while staying within dry‑ice limits.

Standard cargo policies may limit coverage for temperature-related loss on chilled food and frozen food. Insurance specialists generally recommend arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your Reefer cargo. Keep packing records and temperature logs; insurers often require proof that correct handling was used before honoring claims.

Most refrigerated food should stay between 0–4°C, while many frozen goods products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always check requirements for each item and specify the target range on booking instructions and labels so your Reefer cargo is set correctly.

You can sometimes mix fresh food and frozen goods in the same load, but only if your container or vehicle can maintain separate temperature zones. Chilled food typically needs temperatures above freezing, while Frozen goods must stay well below zero. If only one temperature setpoint is available, We recommend separating them into different temperature-controlled shipments to avoid freezing perishable goods or partially thawing frozen items.

Fresh and frozen food requires strict temperature control during air freight to maintain product quality. It is essential to use insulated packaging and temperature-controlled containers to prevent spoilage. Additionally, proper handling procedures must be followed to minimize the risk of contamination.

Shipments of fresh and frozen food must comply with both Costa Rican and Mexican food safety regulations. This includes obtaining necessary phytosanitary certificates, ensuring products meet quality standards, and proper labeling. Customs documentation must accurately reflect the contents and origin of the goods to facilitate clearance at both ends.

The SAMMIE platform provides a live look at shipments from port to final delivery with 18 milestone updates, satellite container tracking, and instant alerts, so your team always knows what’s moving, what’s delayed, and what’s next.

Yes, the platform uses enterprise-grade security, including role-based access controls, secure cloud infrastructure, and encrypted data transmission so only authorized users can access shipment data.

Yes, DNA offers custom handling such as white-glove delivery, inside delivery, liftgate, and assembly services, especially for retail, hospitality, or medical equipment rollouts.