Shipping Chilled Food from San Jose to Valparaiso via Ocean Freight

Moving Fresh food successfully necessitates a continuous cold chain. Use thermal containers with the right amount of gel packs for refrigerated food or dry ice for Frozen food, pre‑chill products before packing, and choose a expedited service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as temperature-controlled freight.

Yes, frozen goods can Usually be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines impose limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Our compliance team recommends checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep reefer cargo at temperature while staying within dry‑ice limits.

Standard cargo policies may limit coverage for temperature-related loss on Perishable goods and frozen food. Insurance specialists generally recommend arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your refrigerated food shipment. Keep packing records and temperature logs; insurers often require proof that Proper packaging was used before honoring claims.

Most refrigerated food should stay between 0–4°C, while many Frozen food products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always check requirements for each item and specify the target range on booking instructions and labels so your temperature-controlled shipment is set correctly.

You can sometimes mix fresh food and Frozen food in the same load, but only if your container or vehicle can maintain separate temperature zones. Chilled food typically needs temperatures above freezing, while frozen food must stay well below zero. If only one temperature setpoint is available, best practice is separating them into different Reefer cargo shipments to avoid freezing perishable goods or partially thawing frozen items.

Fresh and frozen food must be transported in temperature-controlled containers to maintain the required temperature throughout the journey. Proper insulation and refrigeration systems are essential to prevent spoilage during the ocean freight process, especially given the distance of 4957 km.

Shipping fresh and frozen food requires compliance with both Costa Rican and Chilean food safety regulations, including obtaining necessary health certifications and import permits. Additionally, proper documentation regarding the origin and quality of the products must be provided to facilitate customs clearance at both ports.

DNA Supply Chain provides live map tracking with milestone updates, 24/7 access via SAMMIE, centralized shipment documents, and real-time exception alerts so you always know where your freight is and what’s happening with it.

DNA reduces customs delays and risk through in-house brokerage, a digital-first customs process with automation, SAMMIE’s ability to flag potential delays before they happen, and continuous communication from your Client Success Officer.

DNA’s ETAs are AI-powered and based on real data, congestion, and vessel telemetry, whereas other forwarders often rely on static estimates copied from carrier schedules.