Shipping Fresh & Frozen Food from San Jose to Vancouver via Air Freight

Moving Fresh food successfully demands a continuous cold chain. Use Insulated packaging with the right amount of gel packs for refrigerated food or dry ice for frozen goods, pre‑chill products before packing, and choose a time‑definite service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as Reefer cargo.

Yes, frozen goods can Usually be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines have limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. We recommend checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep reefer cargo at temperature while staying within dry‑ice limits.

Standard cargo policies may limit coverage for temperature-related loss on Perishable goods and frozen food. We recommend arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your refrigerated food shipment. Keep packing records and temperature logs; insurers often require proof that correct handling was used before honoring claims.

Most refrigerated food should stay between 0–4°C, while many Frozen food products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always verify requirements for each item and specify the target range on booking instructions and labels so your Reefer cargo is set correctly.

You can sometimes mix fresh food and Frozen food in the same load, but only if your container or vehicle can maintain separate temperature zones. Chilled food typically needs temperatures above freezing, while Frozen goods must stay well below zero. If only one temperature setpoint is available, most logistics providers recommend separating them into different temperature-controlled shipments to avoid freezing perishable goods or partially thawing frozen items.

Fresh and frozen food must be maintained at specific temperature ranges throughout the air freight process to ensure quality and safety. This includes proper packaging with insulation and refrigerants, as well as adherence to strict loading and unloading protocols to minimize temperature fluctuations.

Shipments of fresh and frozen food are subject to import regulations, including compliance with the Canadian Food Inspection Agency (CFIA) standards. Export documentation from Costa Rica, including health certificates and phytosanitary certificates, is also required to ensure the products meet Canadian safety and quality standards.

Yes, DNA provides port-to-door service that covers customs and final-mile delivery.

Yes, DNA provides U.S. and Mexico cross-border coverage.

DNA manages ISF, AMS, and ACE filings for your shipments.