Shipping Chilled Food from San Juan to Charleston via Ocean Freight

Transporting perishable goods successfully necessitates a continuous cold chain. Use thermal containers with the right amount of gel packs for Chilled food or dry ice for Frozen food, pre‑chill products before packing, and choose a expedited service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as temperature-controlled freight.

Yes, frozen goods can in many cases be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines impose limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Our compliance team recommends checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep Frozen food at temperature while staying within dry‑ice limits.

Standard cargo policies may restrict coverage for temperature-related loss on chilled food and frozen food. Insurance specialists generally recommend arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your Reefer cargo. Keep packing records and temperature logs; insurers often require proof that Proper packaging was used before honoring claims.

Most chilled beverages should stay between 0–4°C, while many frozen goods products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always check requirements for each item and specify the target range on booking instructions and labels so your Reefer cargo is set correctly.

You can sometimes mix chilled food and frozen goods in the same load, but only if your container or vehicle can maintain separate temperature zones. Chilled food typically needs temperatures above freezing, while Frozen goods must stay well below zero. If only one temperature setpoint is available, We recommend separating them into different Reefer cargo shipments to avoid freezing perishable goods or partially thawing frozen items.

Fresh and frozen food must be transported in temperature-controlled containers to maintain proper refrigeration and freezing conditions throughout the journey. It is crucial to monitor temperature levels during transit to ensure food safety and quality. Additionally, proper loading and unloading practices are essential to minimize temperature fluctuations.

Shipping fresh and frozen food from Puerto Rico to the United States requires compliance with FDA regulations, including proper labeling and documentation. Importers must ensure that all products meet U.S. food safety standards and that any necessary permits or certifications are obtained prior to shipping.

Yes, DNA offers full port-to-door service, managing booking, loading, customs clearance, and final-mile delivery with one point of contact and one visibility platform.

Yes, our credentials are viewable. You can see our certifications and compliance credentials, including FMC license, DOT number, and C-TPAT partnership, in the Certifications section of our FAQs.

When discrepancies arise, we address them promptly, and SAMMIE also flags duplicates or anomalies before invoices are sent, with your dedicated Client Success Officer available for clarification.