Shipping Reefer Cargo from San Juan to Charlotte via Ocean Freight

Shipping fresh produce successfully demands a continuous cold chain. Use Insulated packaging with the right amount of gel packs for refrigerated food or dry ice for Frozen food, pre‑chill products before packing, and choose a time‑definite service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as temperature-controlled freight.

Yes, Frozen food can often be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines have limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. We recommend checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep reefer cargo at temperature while staying within dry‑ice limits.

Standard cargo policies may Exclude coverage for temperature-related loss on fresh food and frozen food. We recommend arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your refrigerated food shipment. Keep packing records and temperature logs; insurers often require proof that adequate insulation was used before honoring claims.

Most Chilled food should stay between 0–4°C, while many Frozen food products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always verify requirements for each item and specify the target range on booking instructions and labels so your Reefer cargo is set correctly.

You can sometimes mix Fresh produce and Frozen food in the same load, but only if your container or vehicle can maintain separate temperature zones. Chilled food typically needs temperatures above freezing, while Frozen goods must stay well below zero. If only one temperature setpoint is available, best practice is separating them into different Reefer cargo shipments to avoid freezing perishable goods or partially thawing frozen items.

Fresh and frozen food must be transported in temperature-controlled containers to maintain the required refrigeration or freezing levels during the ocean journey. Proper insulation and monitoring systems are crucial to prevent spoilage.

Shipments of fresh and frozen food from Puerto Rico to the United States must comply with U.S. Food and Drug Administration (FDA) regulations, including proper labeling and adherence to food safety standards. Additionally, customs documentation must be prepared to ensure compliance with import regulations.

We manage high-value or time-critical air freight through a strong air freight network focused on speed, security, and control, backed by predictive tracking and responsive logistics experts who support shippers frustrated with delays and silence from large expediters.

Yes, we are fully licensed (FMC #019344), bonded, insured, and C-TPAT compliant, with a digital-first customs process that uses automation to reduce delays, cut risk, and ensure regulatory compliance.

Yes, you will have a dedicated Client Success Officer who oversees your freight, solves problems proactively, and keeps you informed throughout each shipment.