Shipping Frozen Food from San Juan to Norfolk via Ocean Freight

Transporting fresh produce successfully necessitates a continuous cold chain. Use cooler boxes with the right amount of gel packs for refrigerated food or dry ice for Frozen food, pre‑chill products before packing, and choose a time‑definite service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as temperature-controlled freight.

Yes, frozen goods can often be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines impose limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Most experts recommend checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep reefer cargo at temperature while staying within dry‑ice limits.

Standard cargo policies may restrict coverage for temperature-related loss on fresh food and frozen food. Most shippers should arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your refrigerated food shipment. Keep packing records and temperature logs; insurers often require proof that adequate insulation was used before honoring claims.

Most chilled beverages should stay between 0–4°C, while many frozen goods products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always check requirements for each item and specify the target range on booking instructions and labels so your temperature-controlled shipment is set correctly.

You can sometimes mix chilled food and frozen goods in the same load, but only if your container or vehicle can maintain separate temperature zones. Chilled food typically needs temperatures above freezing, while frozen food must stay well below zero. If only one temperature setpoint is available, most logistics providers recommend separating them into different Reefer cargo shipments to avoid freezing perishable goods or partially thawing frozen items.

Fresh and frozen food must be maintained at specific temperature ranges throughout the journey. Proper refrigeration equipment and insulated containers are essential to prevent spoilage and maintain product integrity during the ocean freight transit.

Shipments of fresh and frozen food from San Juan to Norfolk must comply with U.S. Food and Drug Administration (FDA) regulations, including proper labeling and documentation to ensure food safety and traceability. Additionally, all necessary customs documentation must be prepared for inspection upon arrival in the United States.

Our customs services include FDA, USDA, and multi-agency support to help you navigate compliance.

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