Shipping Refrigerated Food from Santos to Toronto via Ocean Freight

Shipping perishable goods successfully Requires a continuous cold chain. Use cooler boxes with the right amount of gel packs for refrigerated food or dry ice for Frozen food, pre‑chill products before packing, and choose a time‑definite service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as Reefer cargo.

Yes, Frozen food can in many cases be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines Set limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Most experts recommend checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep reefer cargo at temperature while staying within dry‑ice limits.

Standard cargo policies may Exclude coverage for temperature-related loss on chilled food and Frozen goods. Most shippers should arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your refrigerated food shipment. Keep packing records and temperature logs; insurers often require proof that adequate insulation was used before honoring claims.

Most Chilled food should stay between 0–4°C, while many frozen goods products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always Confirm requirements for each item and specify the target range on booking instructions and labels so your temperature-controlled shipment is set correctly.

You can sometimes mix Fresh produce and frozen goods in the same load, but only if your container or vehicle can maintain separate temperature zones. Fresh produce typically needs temperatures above freezing, while frozen food must stay well below zero. If only one temperature setpoint is available, best practice is separating them into different Reefer cargo shipments to avoid freezing perishable goods or partially thawing frozen items.

Fresh and frozen food requires temperature-controlled containers to maintain appropriate conditions during transit. It is crucial to monitor the temperature throughout the journey to prevent spoilage or thawing. Additionally, proper loading techniques must be employed to ensure air circulation and prevent damage to the products.

Shipments of fresh and frozen food must comply with both Brazilian export regulations and Canadian import regulations. This includes obtaining necessary permits, adhering to health and safety standards, and providing appropriate documentation, such as phytosanitary certificates for fresh produce and health certificates for frozen food.

Yes, we provide custom handling such as white-glove delivery, inside delivery, liftgate, and assembly services, especially for retail, hospitality, or medical equipment rollouts.

As a client, you’re assigned a dedicated support team led by a Client Success Officer, so you work with real people who know your freight instead of call centers or scripts.

We accept ACH, wire transfer, and credit card payments, with payment terms set during onboarding and adjustable for specific enterprise requirements.