Shipping Frozen Goods from Shanghai to Norfolk via Air Freight

Moving fresh produce successfully necessitates a continuous cold chain. Use thermal containers with the right amount of gel packs for Chilled food or dry ice for frozen goods, pre‑chill products before packing, and choose a expedited service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as temperature-controlled freight.

Yes, frozen goods can often be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines impose limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Our compliance team recommends checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep Frozen food at temperature while staying within dry‑ice limits.

Standard cargo policies may limit coverage for temperature-related loss on fresh food and frozen food. Insurance specialists generally recommend arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your Reefer cargo. Keep packing records and temperature logs; insurers often require proof that adequate insulation was used before honoring claims.

Most refrigerated food should stay between 0–4°C, while many Frozen food products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always check requirements for each item and specify the target range on booking instructions and labels so your Reefer cargo is set correctly.

You can sometimes mix fresh food and Frozen food in the same load, but only if your container or vehicle can maintain separate temperature zones. Chilled food typically needs temperatures above freezing, while Frozen goods must stay well below zero. If only one temperature setpoint is available, We recommend separating them into different temperature-controlled shipments to avoid freezing perishable goods or partially thawing frozen items.

Fresh and frozen food must be maintained at specific temperature ranges throughout the air freight process. This includes using refrigerated containers for fresh food and frozen food, ensuring proper insulation and temperature monitoring during transit to prevent spoilage.

Shipments of fresh and frozen food must comply with U.S. Food and Drug Administration (FDA) regulations, including prior notice requirements. Additionally, importers must provide necessary documentation, such as health certificates and invoices, to ensure compliance with U.S. customs regulations.

DNA is fully compliant with CBP, TSA, IATA, and NMFTA standards to ensure secure, lawful, and efficient cross-border operations.

Yes, we do, including CE North America, where we built a custom EDI feed that pushes real-time shipment updates, documentation, and exception alerts directly into their ERP, eliminating dozens of manual tasks and improving cross-department visibility.

Absolutely, we do full port-to-door service, managing booking, loading, customs clearance, and final-mile delivery with one point of contact and one visibility platform.