Shipping Perishable Goods from Shekou to San Juan via Ocean Freight

Transporting Fresh food successfully demands a continuous cold chain. Use thermal containers with the right amount of gel packs for Chilled food or dry ice for Frozen food, pre‑chill products before packing, and choose a expedited service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as temperature-controlled freight.

Yes, frozen goods can Usually be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines have limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Our compliance team recommends checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep Frozen food at temperature while staying within dry‑ice limits.

Standard cargo policies may restrict coverage for temperature-related loss on Perishable goods and frozen food. Insurance specialists generally recommend arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your Reefer cargo. Keep packing records and temperature logs; insurers often require proof that Proper packaging was used before honoring claims.

Most chilled beverages should stay between 0–4°C, while many Frozen food products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always verify requirements for each item and specify the target range on booking instructions and labels so your Reefer cargo is set correctly.

You can sometimes mix chilled food and Frozen food in the same load, but only if your container or vehicle can maintain separate temperature zones. Chilled food typically needs temperatures above freezing, while Frozen goods must stay well below zero. If only one temperature setpoint is available, We recommend separating them into different Reefer cargo shipments to avoid freezing Fresh produce or partially thawing frozen items.

It is essential to maintain proper temperature control throughout the journey, ensuring that fresh produce is kept at appropriate refrigeration levels and frozen food remains at -18°C or below. Additionally, packaging should be robust enough to prevent damage during transit and minimize temperature fluctuations.

Shipments of fresh and frozen food must comply with U.S. Food and Drug Administration (FDA) regulations, which include prior notice of food shipments. Importers should also ensure that the products meet USDA standards for agricultural imports, and proper documentation must be provided to customs authorities in both China and Puerto Rico.

Yes, our system relies on enterprise-grade security, including role-based access controls, secure cloud infrastructure, and encrypted data transmission so only authorized users can access shipment data.

Yes, our team can arrange custom handling such as white-glove delivery, inside delivery, liftgate, and assembly services, especially for retail, hospitality, or medical equipment rollouts.

Once onboarded, you are assigned a dedicated support team led by a Client Success Officer, so you work with real people who know your freight instead of call centers or scripts.