Shipping Frozen Goods from Singapore to Santiago via Air Freight

Moving Fresh food successfully Requires a continuous cold chain. Use cooler boxes with the right amount of gel packs for refrigerated food or dry ice for frozen goods, pre‑chill products before packing, and choose a time‑definite service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as temperature-controlled freight.

Yes, frozen goods can Usually be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines Set limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Most experts recommend checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep reefer cargo at temperature while staying within dry‑ice limits.

Standard cargo policies may limit coverage for temperature-related loss on Perishable goods and Frozen goods. Most shippers should arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your refrigerated food shipment. Keep packing records and temperature logs; insurers often require proof that adequate insulation was used before honoring claims.

Most refrigerated food should stay between 0–4°C, while many Frozen food products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always Confirm requirements for each item and specify the target range on booking instructions and labels so your temperature-controlled shipment is set correctly.

You can sometimes mix fresh food and Frozen food in the same load, but only if your container or vehicle can maintain separate temperature zones. Fresh produce typically needs temperatures above freezing, while frozen food must stay well below zero. If only one temperature setpoint is available, best practice is separating them into different temperature-controlled shipments to avoid freezing perishable goods or partially thawing frozen items.

Fresh and frozen food must be kept at specific temperature ranges throughout the air freight journey to maintain quality. This includes using temperature-controlled containers and ensuring quick loading and unloading at both the Singapore Changi Airport and Santiago International Airport to minimize exposure to ambient temperatures.

Shipments of fresh and frozen food from Singapore to Chile must comply with Chilean customs regulations, including proper documentation such as health certificates, import permits, and adherence to food safety standards set by the Chilean Agricultural and Livestock Service (SAG). Additionally, importers must ensure that products meet Chile's specific labeling and packaging requirements.

No, DNA uses in-house customs brokerage with automation to reduce errors and accelerate clearance, rather than outsourcing to third-party brokers with outdated, manual documentation processes.

Our “One Test Run Challenge” is an invitation to move a single shipment with DNA so we can demonstrate our visibility, reliability, and partnership, showing how our SAMMIE platform and proactive team perform in a real-world test.

Yes, it’s possible. You don’t have to move your whole operation; you can give us one shipment in any mode or lane as a “test run,” and we’ll handle it end-to-end with precision, transparency, and care.