Shipping Fresh & Frozen Food from Surabaya to Altamira via Ocean Freight

Transporting fresh produce successfully demands a continuous cold chain. Use thermal containers with the right amount of gel packs for refrigerated food or dry ice for frozen goods, pre‑chill products before packing, and choose a time‑definite service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as Reefer cargo.

Yes, frozen goods can often be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines have limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Our compliance team recommends checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep reefer cargo at temperature while staying within dry‑ice limits.

Standard cargo policies may restrict coverage for temperature-related loss on fresh food and frozen food. Insurance specialists generally recommend arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your refrigerated food shipment. Keep packing records and temperature logs; insurers often require proof that correct handling was used before honoring claims.

Most chilled beverages should stay between 0–4°C, while many Frozen food products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always verify requirements for each item and specify the target range on booking instructions and labels so your Reefer cargo is set correctly.

You can sometimes mix chilled food and Frozen food in the same load, but only if your container or vehicle can maintain separate temperature zones. Chilled food typically needs temperatures above freezing, while Frozen goods must stay well below zero. If only one temperature setpoint is available, best practice is separating them into different temperature-controlled shipments to avoid freezing perishable goods or partially thawing frozen items.

Fresh and frozen food requires strict temperature control during transit to maintain quality. It is essential to use refrigerated containers equipped with temperature monitoring systems to ensure that products remain within the required temperature ranges throughout the 16,321 km ocean freight journey.

Shipping fresh and frozen food requires specific documentation, including a health certificate, phytosanitary certificate, and customs declaration. These documents ensure compliance with regulatory requirements and facilitate the customs clearance process upon arrival in Mexico.

Our SAMMIE system offers a live look at shipments from port to final delivery with 18 milestone updates, satellite container tracking, and instant alerts, so your team always knows what’s moving, what’s delayed, and what’s next.

Yes, our system relies on enterprise-grade security, including role-based access controls, secure cloud infrastructure, and encrypted data transmission so only authorized users can access shipment data.

Yes, our team can arrange custom handling such as white-glove delivery, inside delivery, liftgate, and assembly services, especially for retail, hospitality, or medical equipment rollouts.