Shipping Fresh Food from Surabaya to Dallas-Fort Worth via Ocean Freight

Moving perishable goods successfully necessitates a continuous cold chain. Use cooler boxes with the right amount of gel packs for refrigerated food or dry ice for frozen goods, pre‑chill products before packing, and choose a Fast transit service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as Reefer cargo.

Yes, frozen goods can in many cases be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines impose limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Most experts recommend checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep reefer cargo at temperature while staying within dry‑ice limits.

Standard cargo policies may limit coverage for temperature-related loss on chilled food and frozen food. Most shippers should arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your refrigerated food shipment. Keep packing records and temperature logs; insurers often require proof that correct handling was used before honoring claims.

Most refrigerated food should stay between 0–4°C, while many frozen goods products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always check requirements for each item and specify the target range on booking instructions and labels so your temperature-controlled shipment is set correctly.

You can sometimes mix fresh food and frozen goods in the same load, but only if your container or vehicle can maintain separate temperature zones. Chilled food typically needs temperatures above freezing, while frozen food must stay well below zero. If only one temperature setpoint is available, most logistics providers recommend separating them into different temperature-controlled shipments to avoid freezing Fresh produce or partially thawing frozen items.

Fresh and frozen food must be kept at specific temperature ranges throughout the shipping process. Proper insulation and refrigeration units are essential to maintain the integrity of the products during the ocean freight journey. Additionally, packaging must be designed to prevent contamination and ensure product safety.

Regulatory requirements include compliance with U.S. Food and Drug Administration (FDA) regulations and the Animal and Plant Health Inspection Service (APHIS) guidelines. Importers must ensure that all food products meet safety standards, and proper documentation, such as import permits and health certificates, must be provided for customs clearance.

DNA provides actionable reports on landed cost, performance, and billing that are instantly downloadable in Excel or PDF, whereas other forwarders often have limited reporting that may require manual pulls.

DNA combines smarter tech—through the SAMMIE AI platform—with faster answers and people who truly care, including dedicated Client Success Officers, so customers get both advanced visibility and hands-on, proactive support.

The majority of clients are up and running within days, after we gather basic shipment details and compliance documents, set up your profile, configure SAMMIE access, and align your first shipment.