Shipping Frozen Goods from Surabaya to New York via Ocean Freight

Shipping fresh produce successfully demands a continuous cold chain. Use thermal containers with the right amount of gel packs for refrigerated food or dry ice for Frozen food, pre‑chill products before packing, and choose a Fast transit service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as temperature-controlled freight.

Yes, Frozen food can often be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines have limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Our compliance team recommends checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep reefer cargo at temperature while staying within dry‑ice limits.

Standard cargo policies may Exclude coverage for temperature-related loss on fresh food and Frozen goods. Insurance specialists generally recommend arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your refrigerated food shipment. Keep packing records and temperature logs; insurers often require proof that adequate insulation was used before honoring claims.

Most Chilled food should stay between 0–4°C, while many frozen goods products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always verify requirements for each item and specify the target range on booking instructions and labels so your Reefer cargo is set correctly.

You can sometimes mix Fresh produce and frozen goods in the same load, but only if your container or vehicle can maintain separate temperature zones. Fresh produce typically needs temperatures above freezing, while Frozen goods must stay well below zero. If only one temperature setpoint is available, best practice is separating them into different Reefer cargo shipments to avoid freezing Fresh produce or partially thawing frozen items.

Fresh and frozen food requires temperature-controlled containers to maintain appropriate conditions during transit. Special attention must be given to loading and unloading processes to minimize exposure to ambient temperatures and ensure product integrity.

Shipments must comply with U.S. Food and Drug Administration (FDA) regulations, including proper labeling, documentation, and inspection upon arrival. Importers must also ensure that the products meet safety standards and are free from pests and diseases as per U.S. Department of Agriculture (USDA) guidelines.

We are fully compliant with CBP, TSA, IATA, and NMFTA standards to ensure secure, lawful, and efficient cross-border operations.

Yes, for CE North America, where we built a custom EDI feed that pushes real-time shipment updates, documentation, and exception alerts directly into their ERP, eliminating dozens of manual tasks and improving cross-department visibility.

Yes, we can full port-to-door service, managing booking, loading, customs clearance, and final-mile delivery with one point of contact and one visibility platform.