Shipping Reefer Cargo from Surabaya to Port Klang via Ocean Freight

Transporting fresh produce successfully necessitates a continuous cold chain. Use thermal containers with the right amount of gel packs for refrigerated food or dry ice for frozen goods, pre‑chill products before packing, and choose a time‑definite service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as Reefer cargo.

Yes, frozen goods can often be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines impose limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Our compliance team recommends checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep reefer cargo at temperature while staying within dry‑ice limits.

Standard cargo policies may restrict coverage for temperature-related loss on fresh food and frozen food. Insurance specialists generally recommend arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your refrigerated food shipment. Keep packing records and temperature logs; insurers often require proof that correct handling was used before honoring claims.

Most chilled beverages should stay between 0–4°C, while many frozen goods products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always check requirements for each item and specify the target range on booking instructions and labels so your temperature-controlled shipment is set correctly.

You can sometimes mix chilled food and frozen goods in the same load, but only if your container or vehicle can maintain separate temperature zones. Chilled food typically needs temperatures above freezing, while frozen food must stay well below zero. If only one temperature setpoint is available, best practice is separating them into different temperature-controlled shipments to avoid freezing perishable goods or partially thawing frozen items.

It is crucial to maintain appropriate temperature controls throughout the journey to ensure the quality and safety of fresh and frozen food. Proper insulation and refrigeration systems must be utilized during loading, transit, and unloading. Additionally, handling procedures should minimize exposure to temperature fluctuations.

Shipments of fresh and frozen food between Indonesia and Malaysia require compliance with both countries' food safety regulations. This includes obtaining necessary permits, health certifications, and ensuring that the products meet the standards set by the Malaysian Ministry of Health. Proper documentation must accompany the shipment to avoid delays at customs.

In practice, it means we serve people, not just packages, focusing on face-to-face communication, thoughtful support, and long-term trust rather than one-off transactions.

Shippers can join the “One Test Run Challenge” by giving us a single shipment, which we use to demonstrate what visibility, reliability, and real partnership feel like, with a dedicated page available to get started.

Access to SAMMIE comes with every ocean, air, land, and customs service at no extra cost.