Shipping Perishable Goods from Surabaya to Rotterdam via Ocean Freight

Moving perishable goods successfully demands a continuous cold chain. Use Insulated packaging with the right amount of gel packs for refrigerated food or dry ice for frozen goods, pre‑chill products before packing, and choose a Fast transit service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as Reefer cargo.

Yes, frozen goods can in many cases be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines have limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. We recommend checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep reefer cargo at temperature while staying within dry‑ice limits.

Standard cargo policies may limit coverage for temperature-related loss on chilled food and Frozen goods. We recommend arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your refrigerated food shipment. Keep packing records and temperature logs; insurers often require proof that adequate insulation was used before honoring claims.

Most refrigerated food should stay between 0–4°C, while many frozen goods products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always verify requirements for each item and specify the target range on booking instructions and labels so your Reefer cargo is set correctly.

You can sometimes mix fresh food and frozen goods in the same load, but only if your container or vehicle can maintain separate temperature zones. Fresh produce typically needs temperatures above freezing, while Frozen goods must stay well below zero. If only one temperature setpoint is available, most logistics providers recommend separating them into different temperature-controlled shipments to avoid freezing Fresh produce or partially thawing frozen items.

Fresh and frozen food requires strict temperature control during transit to maintain quality. Containers must be equipped with refrigeration systems to ensure that chilled food remains at appropriate temperatures, typically below 5°C for fresh produce and below -18°C for frozen items. Proper insulation and monitoring devices are essential to prevent temperature fluctuations during the ocean journey.

Shipping fresh and frozen food requires several key documents, including a Bill of Lading, commercial invoice, packing list, and phytosanitary certificate to ensure compliance with health regulations. Additionally, import permits may be necessary to meet the Netherlands' regulatory requirements for food imports, which include adherence to EU food safety standards.

Yes, the platform uses enterprise-grade security, including role-based access controls, secure cloud infrastructure, and encrypted data transmission so only authorized users can access shipment data.

Yes, DNA offers custom handling such as white-glove delivery, inside delivery, liftgate, and assembly services, especially for retail, hospitality, or medical equipment rollouts.

As a DNA customer, you are assigned a dedicated support team led by a Client Success Officer, so you work with real people who know your freight instead of call centers or scripts.