Shipping Chilled Food from Surabaya to Santos via Ocean Freight

Transporting perishable goods successfully necessitates a continuous cold chain. Use cooler boxes with the right amount of gel packs for refrigerated food or dry ice for frozen goods, pre‑chill products before packing, and choose a time‑definite service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as Reefer cargo.

Yes, frozen goods can in many cases be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines impose limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Most experts recommend checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep reefer cargo at temperature while staying within dry‑ice limits.

Standard cargo policies may restrict coverage for temperature-related loss on chilled food and frozen food. Most shippers should arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your refrigerated food shipment. Keep packing records and temperature logs; insurers often require proof that correct handling was used before honoring claims.

Most chilled beverages should stay between 0–4°C, while many frozen goods products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always check requirements for each item and specify the target range on booking instructions and labels so your temperature-controlled shipment is set correctly.

You can sometimes mix chilled food and frozen goods in the same load, but only if your container or vehicle can maintain separate temperature zones. Chilled food typically needs temperatures above freezing, while frozen food must stay well below zero. If only one temperature setpoint is available, most logistics providers recommend separating them into different temperature-controlled shipments to avoid freezing perishable goods or partially thawing frozen items.

When shipping fresh and frozen food via ocean freight from Surabaya to Santos, it is essential to ensure that temperature-controlled containers are used to maintain the required cold chain. Additionally, proper ventilation and humidity control should be considered to prevent spoilage during transit.

Regulatory requirements include obtaining necessary health and safety certifications, as well as compliance with Brazil's import regulations for food products, which may involve inspections and specific documentation such as phytosanitary certificates for fresh produce and health certificates for frozen food.

Our company is fully licensed (FMC #019344), bonded, insured, and C-TPAT compliant, with a digital-first customs process that uses automation to reduce delays, cut risk, and ensure regulatory compliance.

You can expect a dedicated Client Success Officer who oversees your freight, solves problems proactively, and keeps you informed throughout each shipment.

Our team believes this because a single shipment is enough for shippers to experience our AI-powered visibility, proactive issue management, and partner-level support, and to see how we differ from larger, less responsive forwarders.