Shipping Frozen Goods from Zhongshan to Santiago via Air Freight

Moving perishable goods successfully demands a continuous cold chain. Use thermal containers with the right amount of gel packs for Chilled food or dry ice for Frozen food, pre‑chill products before packing, and choose a expedited service. Clearly mark boxes as “Perishable” and specify the required temperature so carriers handle them as Reefer cargo.

Yes, Frozen food can in many cases be shipped with dry ice by air, but dry ice is regulated as a dangerous good. Airlines have limits on how much dry ice is allowed per package and per shipment, and labels must show the net weight of dry ice and UN1845 markings. Our compliance team recommends checking carrier and destination rules in advance and combining dry ice with insulated packaging to keep Frozen food at temperature while staying within dry‑ice limits.

Standard cargo policies may limit coverage for temperature-related loss on chilled food and frozen food. Insurance specialists generally recommend arranging a policy that specifically covers temperature deviation and spoilage, and declaring the full value of your Reefer cargo. Keep packing records and temperature logs; insurers often require proof that adequate insulation was used before honoring claims.

Most refrigerated food should stay between 0–4°C, while many frozen goods products must remain at −18°C or colder. Exact ranges depend on the product type and local regulations. Always verify requirements for each item and specify the target range on booking instructions and labels so your temperature-controlled shipment is set correctly.

You can sometimes mix fresh food and frozen goods in the same load, but only if your container or vehicle can maintain separate temperature zones. Chilled food typically needs temperatures above freezing, while frozen food must stay well below zero. If only one temperature setpoint is available, We recommend separating them into different Reefer cargo shipments to avoid freezing perishable goods or partially thawing frozen items.

Fresh and frozen food shipments require temperature-controlled environments throughout the journey to maintain product integrity. Proper insulation and refrigeration systems must be utilized during loading, transit, and unloading to prevent spoilage. It is also essential to use specialized packaging that complies with international standards for perishable goods.

Shipments of fresh and frozen food must comply with both Chinese export regulations and Chilean import regulations, including obtaining necessary phytosanitary and health certificates. These documents ensure that the products meet safety standards and are free from pests and diseases. Additionally, import permits may be required based on the type of food being shipped.

DNA provides international shipping by ocean (FCL and LCL), air (standard and expedited), and domestic or cross-border ground freight (FTL, LTL, and intermodal).

Yes, online access is available access all documents—bills of lading, invoices, customs forms, and arrival notices—in SAMMIE’s centralized, searchable document hub.

Yes, DNA provides periodic performance reviews and account check-ins so you can review metrics and discuss needs or questions live.